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INDEPENDENT RECORD LABEL

Policies

Shipping & Delivery Policy
All prices on our website include the costs of shipping via USPS in the United States. For U.S. Priority Mail service, there is a charge $4.95.

All orders outside of the United States are shipped via U.S. Postal Service International First Class Mail; please contact us before ordering for a shipping quote.

Orders generally ship within 1 to 2 days. Please allow 2 to 4 weeks for delivery and up to 4 to 6 weeks for overseas shipping.

Ingot Rock cannot be held responsible for any orders lost by the postal service. We will make every effort to get your order to you in a safe and timely fashion. If desired, we offer postal insurance for an additional rate of $3.00.

Refund & Cancellation Policy
Ingot Rock does not accept returns on any mail order products and we do not offer refunds, unless the merchandise is defective. Once your order has been shipped, we cannot accept any cancellations. If you notice any problems with your order in your confirmation e-mail, please contact us immediately at shop@ingotrock.com and we will make every effort to correct it.

If your CD or LP is defective, send the original invoice, the defective item, and all original packaging to:

Ingot Rock
PO Box 101
Gerton, NC 28735

Privacy Policy

You are free to peruse our website anonymously and we will collect no personal information from you unless you choose to provide that information to us.

We do, however, collect non-personally identifiable IP addresses and web site usage information when you visit Ingot Rock’s websites. This information is used for site management purposes only.

If you choose to provide your personal information by creating an account, purchasing a product, sending us an email, or filling out a contact form and submitting it through our website, we will never sell or provide your personal info to a third party unless required to do so by law. You may receive emails from Ingot Rock, LLC related to Ingot Rock websites.

Cookies and Advertising: We use cookies to allow you to quickly navigate and use all of the functionality of the site. You may also receive cookies and web beacons from third party network advertisers. They do not collect any personally identifiable information. This privacy policy applies only to Ingot Rock, LLC only and doesn’t apply to third parties. For more info on how third parties collect and use this information, you can go here:

http://www.google.com/privacy_ads.html
https://www.valueclickmedia.com/privacy.shtml

Links: Our websites may contain links to other sites. Please be aware that Ingot Rock, LLC is not responsible for the privacy practices of other sites and we encourage you to read their privacy policies before sharing your personal information.


Copyright

All images, audio, video and text contained herein ©2010 Ingot Rock, LLC.

Under no circumstances shall any portion of the pages located under ingotrock.com be used, copied, transferred or reproduced either in print or electronically in whole or in part without prior written permission from Ingot Rock, LLC.

Ingot Rock, LLC makes no warranty as to the validity of the information presented on these pages.

For more information, contact us.